Consumer & B2B Services

Our marketing expertise spans the most competitive of service markets including automotive, financial and professional services, leisure, retail, travel and tourism. This includes helping multinational organisations in many countries as well as those embracing customers for the first time

Success stories include:

• Revealing mobile and smart-phone market drivers and opportunities in the UK, Spain and Germany
• Launching a new retail skin care business through strategic planning and operational marketing
• Understanding customers and revealing drivers and barriers to visiting leisure attractions
• Highlighting revenue growth opportunities by researching the family history research journey, quantitative research and modelling
• Revealing new service development opportunities and success criteria through collaborative client working and innovative consumer, opinion leader and trade research in the UK, USA and Europe
• Driving substantial growth for a digital services business through collaborative working, customer research and business analysis
• Improving competitiveness of an online travel service by optimising positioning, services and features
• Inspiring more effective marketing communications in professional services though research in India, China, Pakistan, Sri Lanka, Malaysia and South Africa